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Training and Organizational Consulting |
How To Build A Positive Work Environment
INTRODUCTION
Workplace negativity is emerging as a disease of the 21st century corporation. Like any chronic illness, it has the potential to undermine current operations and cripple long - term growth. In this workshop you will learn how to put negative individuals, teams and organizations back on the road to recovery. Everyone has reason to become negative about his work or his organization from time to time. But when negativity becomes routine posture for the entire organization, yourself, or others around you, it can take hold and begin to eat away at performance. The outcomes of negativity can be tangible, such as increased customer complaints, increased error rates, declining work quality - all resulting in lower productivity and loss of profits.
OBJECTIVES
- Develop positive-thinking peak performers
- Get people to support rather than resist change efforts
- Use the three powers of a positive attitude to help yourself – and teach these to others
- Apply 25 quick strategies to defeat occasional negative attitudes and behavior
- Combat ongoing, extremely destructive negativity through use of the highly effective accountability model
- Transform negative organizational culture into a positive one by changing the “norms.”
- Deal with 14 specific types of negative people, from the “not – my – jobber to the “rumor-monger.”
METHODOLOGY
This course is skill and discussion based. Lectures, skills practices, large and small group discussions, and simulations will enhance the materials presented.
WHO MUST ATTEND
Managers, supervisors, team leaders, staff members – anyone who needs to manage the negativity of others, their own negativity, or the negativity of the entire organization.
WORKSHOP OUTLINE
- Managing individual and team negativity
- Causes of negativity – lack or loss of confidence, community, and control
- The three Vs
- Cast of Negativists
- Micros
- Eggshells
- Scapegoats
- Self-Castigators
- Uncommitted
- Crybabies
- Criticizers
- Sacrifiecers
- Pessimists
- Rumormongers
- Not My Jobbers
- Ice People
- Perfectionists
- Locomotives
- Quick fixes/long term strategies
- Dealing with pervasive negativity
- Managing Organizational Negativity
- Change and negativity
- Replacing existing norms
- The trust matrix
- The powers of a positive attitude
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