Training and Organizational Consulting
Recent Measurable Results
Objective : A large computer company needed to decrease employee turnover as a cost saving measure and morale issue
Consulting : Management and leadership skills training focusing on setting goals and standards, employee involvement, and delegation for 70 managers; restructuring of job responsibilities
Results :
1. Employee turnover decreased by 70 % one year after the training
2. Productivity increased by 46% resulting in increased profits of over 3 million dollars
Objective : Eliminate all future harassment and EEOC complaints filed against the 4 senior managers of a large automobile parts manufacturing company
Consulting : Extensive executive coaching sessions over a 4- month period emphasizing conflict resolution, coaching, motivation, and harassment training
Results :
1. 100% decreases in harassment and EEOC complaints
2. Company-wide employee morale ratings increased by an average of 87% after two years of the training
Objective : Telecommunications company needed to go from a leader-based decision making structure to a team -based one in order to improve customer response time
Consulting : A team building intervention program developing decision making, communication, and negotiating skills for over 300 staff/team members; development of new performance and salary based systems
Results :
1. Within six months customer response time decreased by 55%
2. Within three months customer complaints decreased by 85%
3. Leader comfort index for a team-based organization increased by 70%
Objective : A chip manufacturer needed to increase their managers’ areas of responsibility from one location to 3+ without affecting customer service
Consulting : Situational Leadership and Employee Development for Managers
Results :
1. 70 % of managers increased their area of responsibility to 2 locations after three months
2. Satisfaction surveys of employees supervised increased an average 77%