Power Tools for Successfully Managing and Leading Others: Delegation, Motivation, Coaching, and Emotional Intelligence

Introduction

Managing and leading others has never been too easy. Recently, it has grown even more difficult due to economics, globalization, and the rapid of change, especially technological changes. In order to succeed in this new environment, managers need to be proficient in many skills. They need good planning, organizing, monitoring and evaluating skills. But, what will be crucial for their success and the success of their organizations and team members are the power skills of delegating, motivating, coaching and having Emotional Intelligence. By delegating you develop others and free yourself up to do more crucial projects. By motivating, you get your teams to want to do what they are supposed to. By coaching, you avoid work performance problems before they get serious. And having a high level of Emotional Intelligence will guarantee that you communicate with and understand everyone that you interface with. This program is essential for anyone managing and leading in today’s changing workplace.

Objectives

• Describe the difference between delegating and doling out
• Determine what you could possibly delegate right now
• List the barriers to delegating – both real and not
• Decide what can and should never be delegated
• Determine how delegation fits into a manager’s decision making process
• Evaluate how your teams are currently motivated
• Distinguish between pre-motivators and motivators
• Identify a plan for motivating each of your team members
• Learn to coach individuals with performance and behavior problems
• Assess your own Emotional Intelligence quotient
• Capitalize on the five different Emotional Intelligence skills

Training Methodology

This seminar will feature large and small group discussions, lecture, skill practice sessions, profiles, case studies, and learning from real workplace scenarios.

Workshop Content

Delegation

• Define the concept and its benefits
• Why some managers do not delegate
• The concerns, processes, and issues involved in delegating
• The tasks and responsibilities that should never be delegated
• Plan for a delegation session

Motivation

• Brainstorm all the current methods for motivating others
• Motivational theories and pre-motivators
• Extrinsic and intrinsic motivators
• Not punishing great performance and not rewarding poor performance
• Evaluating your own motivational level

Coaching

• The difference between coaching, counseling and mentoring
• Knowing when to coach others
• The two minute challenge steps
• Skills practice and observational feedback

Emotional Intelligence (EQ)

• The difference between EQ and IQ
• The direct correlation between high EQ and leadership success
• The five skills of EQ
• EQ assessment and analysis
• Behavioral action plan for developing a higher level of EQ

Course summary, evaluations, and action planning